Sharyn Richard currently works in the IBM Analytics division of IBM, and has worked for IBM for over 18 years holding a variety of roles including Instructional Designer, Information Architect, and Multimedia Architect. She has created technical content for multiple IBM products such as IBM Cloudant, IBM Notes/Domino, IBM Sametime, IBM SmartCloud, and IBM Connections. Sharyn holds a Bachelor of Science in Mathematics/ Statistics and a Master of Education from the University of Massachusetts at Amherst.
Michael Breslin currently works in the IBM Analytics division of IBM as the Director of Services & Training for IBM Cloudant, a NoSQL DBaaS. Michael has worked in a variety of customer success roles for software companies, with an emphasis on professional services and enablement. Michael holds a Bachelor of Science in Engineering from Cornell University.