At a Glance

Get hands-on creating intelligent, business-ready, AI-powered chatbots without any programming experience.

Chatbots can save businesses up to 30% on customer support costs alone (Shopify), and AI developers with strong chatbot skills are in high demand! This Building AI Powered Chatbots Without Programming course gives aspiring AI application developers and engineers the skills businesses need to build chatbots in just 6 weeks. No programming experience required!

You Will Learn:

The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Plus, you’ll gain hands-on experience deploying a chatbot in a real-world scenario

Course Overview

Designed for students or professionals interested in creating chatbots, this course equips learners with the skills to create and deploy effective chatbot solutions without any coding requirements.

During this course, you’ll explore what chatbots are and how they benefit businesses and users. You’ll learn about action workflows and the key features of a chatbot. You’ll dive into the high-level differences between decision-tree chatbots and generative AI chatbots. Plus, you’ll look at the concept of actions within chatbots and learn to build them using IBM watsonx Assistant.

Through interactive labs, you’ll also gain valuable hands-on experience applying what you’ve learned to real-world scenarios, such as creating a customer care chatbot for a flower shop. Great for talking about in interviews!

If you’re looking to develop the essential chatbot skills employers are looking for, enroll today and get ready to power up your resume in just 6 weeks!

Prerequisites

This is a beginner-level course, so no prior knowledge or programming experience is required to take this course.

IBM Specialization

This course is part of the IBM AI Foundations for Everyone Specialization. If you’re keen to kickstart a career in AI, we recommend you enroll for the full Specialization program and work through the courses in order. Within just a few weeks, you’ll build job-ready AI skills to enhance your AI career options and have practical experience on your resume that will catch the eye of employers!

Course Syllabus

Module 1: Chatbot Fundamentals

Lesson 0: Welcome
Lesson 1: Getting Started with Chatbots
Lesson 2: Module Summary and Assessment

Module 2: Decision Tree Chatbots

Lesson 1: Building a Decision Tree Chatbot
Lesson 2: Module Summary and Assessment

Module 3: Variables in Chatbot Interactions

Lesson 1: Maintaining State with Variables
Lesson 2: Module Summary and Assessment

Module 4: Enhancing Chatbot Functionality

Lesson 1: Handling Advanced Logic
Lesson 2: Module Summary and Assessment

Module 5: Chatbot Deployment Essentials

Lesson 1: Deploying Your Chatbot
Lesson 2: Module Summary and Assessment

Module 6: Final Exam and Course Wrap-Up

Lesson 1: Final Exam
Lesson 2: Glossary and Wrap-Up

Offered By: IBMSkillsNetwork

Building AI Powered Chatbots Without Programming

At a Glance