FAQ
Are all courses and guided projects in Cognitive Class free?
Yes! Learning a new skill on CognitiveClass.ai is free of charge. The only investment you need to make is your time.
I signed up for Cognitive Class, but I have not received my confirmation email. What should I do?
Check your junk/spam folder first. If it’s there, ensure you mark it as “not spam” so you can get emails from us in the future. After you access the email, click on the link it provides for activating your registration with us. If you do not receive any email at all, please open a support ticket by emailing support@CognitiveClass.ai to report the issue.
I’m having problems logging in. What should I do?
Depending on the problem encountered, you will receive a different error message with instructions to follow. If the instructions do not work, or you do not understand them, please open a Support ticket by emailing support@CognitiveClass.ai to report the issue.
If you get an error message after trying all possible emails you think you used to register with us, then it may be better to sign up for a new account at: https://courses.CognitiveClass.ai/register
Which browsers and versions does Cognitive Class support?
Cognitive Class runs on the OpenEdx platform; therefore the browsers we support are the same as the ones OpenEdx supports, namely:
- Chrome
- Safari
- Firefox
- Microsoft Edge
I would like to log into Cognitive Class using different social login buttons, what should I do?
A Cognitive Class account allows you to log in using several social media login buttons by linking them to your account.
- While logged on to your account, go to Account Settings menu.
- Scroll down to the Connected Accounts section.
- Click “Link” beside the social media account you want to link to.
How does the grading scheme work for Cognitive Class courses?
In most courses (with few exceptions), review questions are worth 50% of the mark, and the final exam is worth 50%. The course passing grade is 70%.
- Review Questions:
- Have no time limit. This should encourage participants to go back to material previously explained to find the correct answer.
- Multiple choice questions have two chances while True/False questions only have one chance.
- Review questions are marked per question. As soon as you answer a particular question, when the “Final check” button appears, it means you will have no more chances after clicking that button, and your answer will be immediately marked and cannot be changed (ever). You will be able to see your grade progress at any time using the “Progress” tab.
- Final Exam:
- Has a 1-hour time limit
- Like Review Questions, as you click on “Final check” per question, you will be marked.
If you are used to taking final exams and attempting the exam up to 3 times, where you would complete all questions first and receive a mark after submitting your answers for the entire exam, now, in the new Cognitive Class system, marks are per question. Each question will have its own number of tries (typically 2 chances). In a sense, you are submitting for marking per question.
I notice the badges issued in the past have changed. Are they still valid?
Prior to the migration to a more modern platform, we offered a different type of badges that required different criteria to obtain; those badges will still be valid for some time, but will eventually be retired. In the “new Cognitive Class” we offer new badges, and we encourage you to get them. There is no transition path between the ‘old’ badges and the ‘new’ badges; they are independent.