Offered By: IBMSkillsNetwork
Improve Customer Support Efficiency with Open-Source LLM
Get ready to boost your customer support efficiency! In this project, we'll use a hotel's Booking.com reviews as an example. We'll implement sentiment analysis and employ an open-source Large Language Model (LLM) to batch-generate personalized responses to customer reviews and uncover hidden pain points.
Continue readingGuided Project
Artificial Intelligence
194 EnrolledAt a Glance
Get ready to boost your customer support efficiency! In this project, we'll use a hotel's Booking.com reviews as an example. We'll implement sentiment analysis and employ an open-source Large Language Model (LLM) to batch-generate personalized responses to customer reviews and uncover hidden pain points.
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Certificate
No Certificate Offered
Estimated Effort
1.5 Hours
Level
Beginner
Industries
Skills You Will Learn
Artificial Intelligence, Generative AI, LLM, NLP, Python
Language
English
Course Code
GPXX0FUSEN