Contact
Our team is always happy to hear from you. Joanne, our very smart support assistant, can help you with questions you may have, submit a suggestion or a feature request or to open a support ticket. Joanne speaks many languages, making it easier to get answers in your preferred language. You can also send us an email Send us an e-mail but we strongly recommend contacting us through Joanne for a faster response.
You will find Joanne in the bottom right corner throughout our site.
While Joanne can assist you with using our site overall, we also have a pair of assistants who are very familiar with the specific contents of individual courses and hands-on labs. Tai, our lab assistant, is always ready to help you complete hands-on labs and our TA powered by AI will help you develop a deeper understanding of the material you are learning in the course. All of our AI-powered assistants can also open and track support tickets for you.